Naturally Vero

A Whole Foods Vegan Meal Service.

Frequently Asked Questions

If your question is not listed here, please contact us directly at


Where do you deliver?

We deliver anywhere in the Ottawa region.

When do you deliver?

We deliver on Sunday afternoons from 1:30-6pm 

Note: delivery times are estimates only. Delivery schedule can change based on weather or volume of orders and their locations. As the delivery schedule varies, we recommend leaving a cooler out with ice packs in to keep your meals fresh if you are out!

Delivery changes: Please note that if you need to make changes to your delivery (address etc), changes can be made no later than Saturday at 10am. 

Do you offer a pickup location?

We currently do not offer a pickup location - however, please feel free to contact us to arrange for separate arrangements.

Do you offer soy free/nut free/gluten free etc meals?

All of our meals are 100% vegan. That means they are free of dairy, egg and meat products and bi-products (that includes no honey!). Our meals are gluten-free, but we cannot guarantee that they are 100% safe for gluten allergies. Although our meals are vegan and gluten-free, our facility processes nuts, wheat, dairy, and shellfish. We do not offer nut-free options at this time. We can customize your meal to be soy-free.

When do you post your new menu?

We post our menu for the following week every Monday. We post this on our social media pages, website and through our newsletter.

Do I have to get one of everything on your menu?

You are welcome to customize the combination of meals per your liking!